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Markets.com Trading Review

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Basic Info

Company Name: Safecap Investments Limited
Founded: 2008
Country: Cyprus
Regulators: CySec, FSB
Funding Methods: Credit card, Debit Card, Bank Wire transfer, Neteller, Moneybooker Skrill, Wire Transfer
Support Options: Contact Form, Live Chat
Platforms: Markets.com Platform
Minimum Deposit: $100



Funding Methods

Deposit Options: bank wire transfer, Moneybooker Skrill, Neteller, Wire Transfer
Withdrawal Options: bank wire transfer, Credit card, Debit Card, Moneybooker Skrill, Neteller, Wire Transfer

Hits and Misses

  • Many deposit options
  • EU Regulated
  • Own platform
  • No U.S. customers


Markets.com Background

Markets.com is operated by Safecap, a subsidiary of Playtech PLC which is traded on the London Stock Exchange’s Main Market and is a constituent of the FTSE 250 Index.

Markets.com was established in 2009, and the headquarters are located in Cyprus. Their strategic objectives are to provide an ideal, safe and risk-free forex trading environment. They also put customer service among their top priorities and consider them the cornerstone, and the only guarantee for their success and permanence.

The broker’s integrity, transparency and creativity are among their highest values, and this is clearly reflected in the services they provide to traders. They continuously develop the financial instruments and trading platforms to suit the customers’ needs.

Customer service at Markets.com is distinctive and beats many brokerage firms. This, in turn, has attracted millions of traders from around the world to open trading accounts through them. According to the broker’s statistics, they now have 5 million registered accounts and 13 million trades placed. Moreover, the total traded value last year reached up to $185 billion.

Markets.com, since its inception, has received a large number of awards including best broker award for a number of years.

Markets.com Unique Features

Markets.com have many features that made them among the best brokerage firms. The most important of these features is that they allow their customers to trade 2000 different financial instruments, and this figure is the biggest ever in the Forex markets.

The broker offers many of the leading trading platforms; they have a platform of their own that is characterised by its high speed in the implementation of transactions and ease of use. They also offer their clients a group of financial instruments that help them to make the best trading decisions.

Markets.com customer service is one of their strategic objectives, so they make every effort to provide the clients with the best services. They accompany their clients from the moment they open an account, and provide them with the necessary advice and knowledge that makes the trading process easy and profitable at the same time.
They provide their employees with all the expertise and skills they need, in order to provide the best services. They also have a board of directors and a team of analysts and administrators who are able to transform great goals from theories to actual reality.

Trusted and Regulated

Markets.com meets all legal requirements to operate their business as an authorised and licensed broker. Their goal is to create a legal trading environment where the rights of all traders are maintained. They have obtained more than one license to operate its business, and it is subject to the control and supervision of several international financial institutions including:

  • The Financial Services Board of South Africa FSB.
  • The Cyprus Securities and Exchange Commission.

Reliability and Safety

Markets.com provides a high degree of safety, and that is one of the most important reasons for success and progress, so they are working to provide an atmosphere of calm and tranquillity for traders to do their investments. For this reason, they are committed to strict standards when handling clients’ funds and they consider this as the cornerstone of the company’s values.

They maintain segregated client accounts to ensure that client funds are fully separated from the company’s own funds at all times. They also protect their clients from negative balance, so the customer will not be responsible for any negative balance that occurs in times of large fluctuations.

Withdrawals and Deposits

In order to provide a complete comfort to clients, taking into account the individual differences among traders, Markets.com offer their clients many ways to deposit money into trading accounts that include; credit cards, bank transfers and a number of e-wallets.

They allow small deposits where the minimum is only $100, and do not charge any commission on withdrawal and deposit. In order to secure clients and protect their money, Markets.com require their clients to withdraw funds in the same way they deposited it. The broker also does not accept deposits through third parties, they only accept payment if it carries the same trader’s name.

More Than 2000 Financial Instruments to Trade

Markets.com give their clients the opportunity to trade about 2000 different financial instruments divided into 5 groups including Forex. The company allows customers to trade over 100 currency pairs; major and minor. With a leverage up to 1:300 and low spreads starting from 1 pip.
They also allow their clients to trade in stocks, indices, and commodities with low spreads. Recently, the broker has listed many of the most popular cryptocurrencies to trade through its platforms, including Bitcoin and Ethereum.

Markets.com applies tight consistent pricing that enables first-rate liquidity and allows consistent execution in the financial markets. Like other Forex brokers, Markets.com only offers real and demo accounts.

Customer Support

As a key part of the company’s strategy, of providing easy and simple trading environment, Markets.com strives to provide the best possible support to their customers. Customer support is available in many methods and in multiple languages (15 different languages) around the clock for 5 days a week. Markets.com’s methods of supporting customers include direct conversation, email and phone call.

They also provide support to their clients through various educational programs from all levels of experience, offering a set of tools to help beginners and guide them to get started successfully. The broker also offers many helpful tools including high-quality charts and analysis. Markets.com offer the traders a variety of promotional offers and distinctive competitions for demo and real accounts. For example, they give a welcome bonus of $25 without a deposit.

Markets.com provides its clients with technical and fundamental analyses that help them to get a closer look at developments in the financial markets and enhance their chances of making more profit. These analyses are provided by a group of professionals and market experts.

The broker maintains the privacy and secrecy of their customers’ personal information. They do not give it to any third party without their permission. Markets.com use the best technologies to encrypt their website, to prevent the theft of such data, especially those relating to payment methods.

Trading Software

The Markets.com trading platforms are designed to facilitate a practical, powerful and efficient trading experience. These platforms empower the clients to trade with precision, without slippage and re-quotes.

The main platform used by Markets.com is MT4. This application is available on Windows, Mac, mobile devices and tablets. MT4 is considered the most popular trading platform, and it is quick in executing the transactions and technical errors are barely found.

They also have their own trading platform, Markets webtrader, which is characterised by high speed and no technical problems. Moreover, the spread when trading on this platform is less than the spread when trading using MT4.

Mobile Trading

The broker provides mobile trading services through MT4 and its application Markets.com mobile. This platform provides a unique trading environment where traders find everything they need. It is easy to use and fast in executing.

The broker applications are available on Android and iOS. From their mobile devices, traders can open and close transactions and set take profit and stop loss orders. They can stay updated on all the latest market developments at any time. All of this is done through a user-friendly interface.

Other Services

The broker offers their customers a group of services that made it among the best for many traders, these services include:

  • Social Trading: The broker allows beginners to copy professional transactions through their platforms, allowing them to earn more profit as well as gain new skills and experiences.
  • Trading signals: They offer their clients a variety of unique and successful technical analysis and trading signals that help them to reach profit.

Things to Improve

Markets.com is a reliable and respected trading broker with many achievements, and they have won many awards during their career. There were some comments and improvements demanded by traders with the company including:

  • The design of the broker’s website is not strong compared to other brokerage firms. Many of the Markets.com’s clients demanded to improve the style of the site and provide all the required information that traders need to know about them.
  • Some customers complained about the delay in withdrawing funds. They say it takes longer than what is declared at the broker website.

Markets.com responded positively to all the suggestions and promised to study them to ensure the best service. About delaying the withdrawal of funds, they said that they had nothing to do with it as the third party service providers are responsible for that.

Final Thoughts

Markets.com is an outstanding broker that has established a strong brand and a unique name in the financial markets, and has distinguished itself through its exclusive services. Therefore, we can say that this broker is ideal for investors.

It is recommended to go and visit Markets.com’s website to learn more about them, and find any other information you need. You can also open a free demo account to see all the services that they can offer you.

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