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Mex group review – MultiBank Exchange Group

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Basic Info

Company Name: MEX Group Worldwide Limited
Founded: 2005
Phone: +44 203 953 8381
Regulators: ASIC, CIMA, BVI, BaFin
Funding Methods: Credit card, Debit Card, Bank Wire transfer, Neteller, Moneybooker Skrill, Fasapay, UnionPay
Support Options: Email, Live Chat, Phone
Platforms: MT4, MT5, WebTrader
Minimum Deposit: $200
Signup Bonus: $5000



Funding Methods

Deposit Options: bank wire transfer, credit card, Debit card, Fasapay, Moneybooker Skrill, Neteller, UnionPay
Withdrawal Options: bank wire transfer, Fasapay, Moneybooker Skrill, Neteller, UnionPay

Hits and Misses

  • Regulated in many jurisdictions
  • Automated trading and hedging
  • No U.S. clients


MultiBank Background

MultiBank Exchange Group (MEX Group) was established in California, the USA in 2005. The company has improved to become one of the largest online financial derivatives providers around the world, with a current paid-up capital that reaches over $322 million. During the next two years, it is expected that the broker’s value will strongly increase to about $2 billion once it undertakes an IPO.

MultiBank provides advanced trading platforms and tight pricing in online financial products. They combine prime liquidity, advanced technology and first-class customer service. They also offer foreign Exchange, Metals Stocks and CFDs to over 280,000 retail and institutional customers in more than 90 Countries.

MEX Group is one of the oldest and fastest-growing brokerage companies. Today they own offices in more than 10 countries around the world, including the United States, Germany, Australia, the UK and China. According to their own statistics, in 2016 the total value of transactions executed through their platforms was over $4.3 billion.

Since its inception, MultiBank has been awarded several notable international awards for the professional services they provide. These awards include:

  • Best Forex ECN Platform- Europe & Asia 2018.
  • CEO Of the Year for Financial Services 2017 (Asia & Europe).
  • China (Shenzhen) Forex Expo Best Execution Broker 2016.

MultiBank Unique Features

MultiBank has many features, which is one of the reasons why they are considered to be one of the best brokerage companies in the world. They are mainly distinguished by the technology they use in their platforms and financial tools, which are easy to use and the orders are executed instantly without any problems.

The broker also obtains liquidity from the best providers around the world, allowing the possibility of executing transactions at any time without any rejection or slippage. They also offer their clients the ability to trade the largest number of financial instruments compared to all brokerage companies. They allow the trading of more than 2000 currency pairs of Forex, about 4000 stocks, and many others with the lowest spread in the market.

MultiBank’s Board of Directors gains the support of experienced and professional teams. Which combine experience along with a carefully selected group of subordinates with great knowledge in trading, technology, operations and finance.

They put customers at the top of their priorities, and make sure to meet all their demands immediately. To achieve this purpose, they make prices through 20 of the world’s best banks, 12 exchanges and 6 electronic communication networks (ECNs). In addition, they do not receive any additional commissions and withdrawals are made in a very short period of time.

Trusted and Regulated

MultiBank is a legally licensed and authorised broker that subject to the supervision and control of various financial institutions including:

  • The Australian Securities & Investments Commission (ASIC) with AFSL number 416279.
  • The German Federal Financial Supervisory Authority (BaFin) with license number HRB 73406.
  • The Financial Services Commission of the British Virgin Islands (FSC) with license number SIBA/L/14/1068.

Reliability and Safety

Client funds security is a key element of the MultiBank’s philosophy. So, it is held with security, clarity and integrity in top-tier banks. The broker ensures that client funds are fully separated from the company’s own funds at all times, by maintaining segregate client accounts.

Through their trading platforms, MultiBank offers an automated risk-management system to ensure protecting clients account from negative balance in times of extreme fluctuations. If the negative balance occurs due to extreme fluctuations, the broker’s clients will not be obliged to pay anything.

Withdrawals and Deposits

In order to provide a complete comfort to clients, taking into account the individual differences among traders, MultiBank offers their clients multiple ways to deposit and withdraw funds including credit cards, bank transfer and a selection of e-wallets. The process of withdrawal and deposit using all methods is done in less than 24 hours. MultiBank does not take any commission on withdrawals and deposits, and the minimum deposits allowed is $200.

To make the process of deposit and withdrawal more secure, the broker imposes customers to withdraw money through the same method of deposit. They also do not accept deposits through third parties, they only accept payment if it carries the same person’s name as it is shown in their legal documents.

More Than 10,000 Financial Instruments to Trade

The broker is featured by providing their clients with the largest number of financial traded instruments compared to other brokerage companies in the world. They allow their clients to trade on more than 10,000 different financial instruments, divided into 6 asset groups including Forex. There are more than 2,000 major and minor currency pairs available for trading with low spreads starting from zero pip and with a leverage up to 1:500.

The broker also allows their clients to trade 4300 stocks, 72 indices and 3120 CFDs with competitive spreads. With the rise of Blockchain technology and cryptocurrencies, Bitcoin has become one of the most sought-after assets in CFD trading. It is now allowed for customers to trade Bitcoin CFD on MultiBank’s group of the MT4 trading platform around the clock.

Outstanding Customer Support

MultiBank considers the customer service is the best way to succeed, so they do everything they can to get customer satisfaction. Customer support services are available 24/7 in several methods including direct chat, email and telephone support.

The broker serves their clients from all levels of experience through the educational tools it provides. A special educational centre has been designed for this purpose. The centre provides essential educational resources, through which the traders can enrich their trading knowledge and elevate their trading potential.

They offer the traders a variety of promotional offers and distinctive competitions for demo and real accounts. For instance, when new clients make an initial deposit of $200 or more on any of the MultiBank platforms, they receive $100 as a bonus for one time. Moreover, every month they organise competitions for demo and real accounts. The winner gets $15,000 cash, and there are many other valuable prizes including a Mercedes Benz E-Class.

MultiBank also provides the traders with many powerful technical and fundamental analyses that help them make the best trading decisions. As well as it helps them to develop their strategies and managing the risk.

The broker maintains the privacy and secrecy of their customer data. They do not give it to any third party without their permission. MultiBank uses the best technologies to encrypt the website, to prevent theft of such data, especially those relating to payment methods.
They offer a range of community service activities in diverse areas such as health, education and environmental protection programs. MultiBank is the official sponsors of Dublin Horse Show.

Trading Software

MultiBank trading platforms are designed to be among the best and most advanced ones. They are mainly based on the famous MT4 and MT5 platforms. These platforms are the most popular around the world and have the accuracy of performance, the speed of implementation and the ease of dealing with them. In addition, technical errors almost do not exist. These platforms are also available on the web without having to download the app.

Mobile Trading

The broker allows their clients to trade a wide range of financial products on MEX Mobile Trader. These products are various and extensive; starting from forex to metals, commodities and indices to stocks and cryptocurrencies. MEX Mobile Trader is a simple and handy mobile trading platform. It provides undefeatable spreads starting from 0 pip and delivers quick and constant execution.

Other Services

MultiBank offer their customers a group of services that made them among ‘the most preferred’ for many traders, these services include:

  • Free VBS service, which provides automated trading anytime, anywhere at high speed without any errors.
  • MAM Account: The Multi Account Managers (MAM) software offers professional traders and asset managers an easy to use interface, manage several trading accounts at the same time, and provides flexible platforms with a wide range of advanced technologies.

Things to Improve

MultiBank is one of the oldest, the best and the most desirable brokerage companies. This is clearly shown through the broker’s business record and achievements. However, there are some improvements demanded by their clients, including:

  1. The educational centre needs to add more educational tools, since the ones they offer are few compared to other brokerage firms.
  2. Allow social trading services that are added by many Forex brokers, which mainly help to increase the profits of beginners and develop their expertise.

The broker said that they are studying all the customers’ needs and are making every effort to provide the best possible service.

To Sum Up

Looking back at the MultiBank’s record of achievements and the services they provide, as well as the awards they received during their short period of work, we can say that they are one of the best Forex brokers.

If you want to invest in Forex markets, MultiBank are reliable and regulated and provides a professional trading environment. It would be good if you visit their website to get to know them closely.

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